Shipping policy

At Smithson Prints, we aim to deliver your prints safely and promptly. Below you’ll find details about our shipping practices:

Processing Times

All orders are made to order. Please allow:

• 1–3 business days for order processing, printing and production

Once your order is ready, it will be shipped immediately.

Shipping Methods & Delivery Times (U.K)

We offer the following shipping options:

• Standard Shipping (Royal Mail Tracked 24) – from £6.05

• Express Shipping (Royal Mail Special Delivery Guaranteed by 1pm) – from £9.35

• Free standard shipping on orders over £30.00

Shipping times are estimates and may vary due to carrier delays or seasonal volume.

Shipping Locations

We currently ship to:

• United Kingdom

• International (rates are displayed at the checkout page)

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to your doorstep.

Packaging

All prints are carefully packaged to prevent bending or damage in transit. Large prints may be rolled and sent in sturdy tubes.

Customs & Duties (International Orders)

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Missing or Damaged Orders

If your order arrives damaged or doesn’t arrive within the estimated delivery time, please contact us at hello@smithsonprints.com within 7 days of the expected delivery date.